Reduce Your Risk
The relationship between carrier, agent and policyholder is tested during the claims process. Carriers must meet customer needs efficiently and cost effectively while combating fraud. Customers have reduced the claim lifecycle by an average of 15%. Advanced reporting gives adjusters the information they need and helps claim managers balance workloads and analyze claim trends that help enhance the product offering.
Adjusters & Agents
Fingertip access to claims information and status provides critical information and meet policy holder expectations.
Analysts can easily configure the system to meet business needs without coding or extensive demand on IT. Actionable insight provides real-time information so adjusters can process claims quickly, efficiently and cost effectively.
Provide timely and accurate claim information for policy holders providing the assurance that they deserve. Access claim information online, 24/7.
Agile Claim Processing
Automated alerts, diaries, reserving and seamless generation of settlement letters enables rapid adjudication of claims.
Automatic claim assignment by skills, geography, availability, workload, affinity, and CAT.
360 degree view of Claim
Real-time financial position and access to end-to-end claim process via web services help provide higher customer satisfaction and reduced operational costs.
Reduce Loss Exposure
Data mining capabilities are used to score claims and predict the likelihood of salvage and subrogation opportunities.
Predictive fraud prevention by analyzing both structured and unstructured data and social network information.
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